inKind - How to manually charge/close an inKind check in your POS

If there is ever an issue with inKind working with your POS, we have the ability to close out these guest checks manually.

It is IMPORTANT that if these steps can't be followed, that you collect the guest name/email/telephone number that they used to set up their inKind account.  If the guest info cannot be collected, we won't be able to charge them.

1.  Log into your inKind Manager App on your mobile device.

2.  Click Charge button at the bottom of the screen

3.  Search for your guest (by either full name, email address, or telephone number).  Email/telephone work best.

4.  Once you find your guest, click Add Transaction at the bottom of the screen.

5.  Select Close A Bill.  Then, click the link that says Enter Bill Amount Manually.

6.  Enter the check amount WITHOUT gratuity.

7.  In the Notes section, add the check number and the date of the transaction for our reference.

8.  On the next screen, enter the gratuity amount.

9.  Select which of the guest's cards to charge.  If there are multiple, allow the guest to choose.

10.  Review the transaction and charge the guest manually through inKind.

11.  Once confirmed, close the check out in the POS to the inKind tender.