You will receive an email notifying that we turned on 2 factor authentication.
OR
You are a new user and will be logging into Adobe for the first time.
Click the link in your email to sign in.

On the webpage that opens up, you will see this message after signing in or activating your account. Click Continue

An email will be sent to your JAG inbox with a one-time passcode you will need to enter.

Once you have entered this code, you may be prompted to enter your phone number. This is meant as a backup option for login purposes in the event you can't use your email and need to reset your password.
After this is done, you're all set!
Moving forward, any attempt to login will prompt you to enter in the one-time passcode sent to your email address. After successfully verifying your identity, you will then be asked to enter your normal password or sign in using Google if you set that up.
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