Rehired employee in Toast, info isn't correct in HotSchedules

Issue:  An employee was rehired and got unarchived in Toast.  This is the normal way of doing things, but now their information in HotSchedules doesn't exist or isn't correct.

Reason:  HotSchedules doesn't pick up on employees that are unarchived in Toast.  They will either not be recognized or show outdated information from their previous hire.

Steps to fix:

• Create a support ticket with HotSchedules here

• HotSchedules will be able to "clean" the employee and sync with Toast again to add them and/or correct any outdated information.

• JAG Support cannot fix this directly, however if you prefer you can create a ticket with us and we can work with HotSchedules on your behalf.